Sorbet TreatCard – FAQ

Sorbet Treatcard - Frequently Asked Questions

– Does Sorbet sell any personal information from the Loyalty programme?

No. When you sign up to our loyalty programme we record your details and we only use them for running the programme. Our database is not for sale and all communications that you will receive will be related to Sorbet in some way or the other.

How do I sign up?

You can simply sign up online via our website, our app or in-store. 

How does the Sorbet TreatCard Loyalty programme work? 

For every pound you spend with us, you earn a point! The more you spend, the more points you earn.

These are the amazing rewards you will receive:

  • 10% off all products PLUS annual birthday discounts of 50% off any treatment of your choice ( to a maximum value of £25).
  • A FREE treat after earning a specific amount of reward points, starting from 200 points. These treatments will be tailored to you to enjoy a whole new Salon Experience!
  • Rewards for all courses bought.

More Amazing Rewards:

  • You will receive 50 rewards points for every referral.
  • You will receive 20 rewards points for every Sorbet Salon Selfie.
  • You will receive 30 rewards points for every published Sorbet Salon Review.

– I used to belong to your old loyalty programme – do I have to rejoin?

Not at all! We have seamlessly switched you over from the old programme to the new!

– I used to have points/rewards with you? Where did they go?

Nowhere! Your points and rewards do not expire, and we did not change them when we change our loyalty programme. They are right there, linked to your cell number, ready for you to redeem!

– Do I need to show a card to receive my points?

No. The programme is easy and cardless!