Careers

Want to be a Sorbie?

You’ll be thrilled to know that we’re hiring top talent all the time – *happy dance*

Our recruitment team is hot on the heels of passionate, skilled and experienced therapists and nail technicians that want to join our awesome Sorbet Community.

If you’ve got your S-Game, we’ve got your career sorted.

And our remuneration packages remain competitive with high commission rates.

Kick start your Sorbet Career, like now

For Nail Technician / Beauty Therapist / Front Desk Coordinator positions email your CV to georgia@sorbetsalons.co.uk

Please Note: due to the high volume of applications and speculative C.V’s we receive daily, only successful candidates will receive a response.

Have what it takes to be a Sorbie professional?

Purpose of the work:

It is the role of the Beauty Therapist to offer professional skincare, body care and waxing treatments in conjunction with retail advice, suited to the guests’ individual needs.  As a Beauty Therapist you have intimate contact with the guests and should therefore display exceptional customer service and professionalism at all time.

 

Work Responsibilities:

 

1.       Understand and be able to accurately analyse Guests needs and offer all treatments expected of your therapist grading level.

2.       Maintain a hygienic working environment (treatment room and equipment).

3.       Advise Guests on the appropriate treatment according to their needs to meet your minimum sales requirements (according to skills level).

4.       Advise Guests on the appropriate retail products for home care, to meet your minimum sales requirements (according to skills level).

5.       Actively upsell and cross sell treatments and retail products.

6.       Maintain and care for equipment and work tools entrusted to you.

7.       Prepare rooms for treatment BEFORE Guest arrives.

8.       Accurately restock your treatment room when needed.

9.       Regularly attend and participate in the required training modules as per the Sorbet system.

10.   Always maintain a positive, friendly and empathetic relationship with all guests.

11.   Assist from time to time in additional general operational work, as required by the franchisee or franchisor (cleaning of communal areas, stock takes, etc)

12.   Flexibility with shift times to accommodate Talk Shows and Training needs from time to time, as required by the company.

 

Behavioural/Group Responsibilities:

·         Passionate Service – First and foremost focusses on serving the needs of our Guests

·         Selfless Community – Actively works to better the environment for her/his team, rather than focusing only on individual needs.

·         Servant Leadership – Actively focuses on “serving” her/his Guests and fellow Citizens.

·         Unwavering Integrity – Is honest in all her/his dealings in the community.

·         Individual Growth – Actively works to better her/ his skills.

 

Key Competencies:

·         Accredited Beauty Degree or Diploma.

·         Able to accurately analyse and prescribe the correct treatments and home care products.

·         Customer Focused.

·         Punctual.

·         Good communications skills (spoken, written and telephonic).

·         Organised and systematic.

Purpose of the work:

It is the role of the Nail Technician to offer professional nail, hand and feet treatments in conjunction with retail advice, suited to the guests’ individual needs.  As a Nail Technician you have intimate contact with the Guests and should therefore display exceptional customer service and professionalism at all time.

 

Work Responsibilities:

 

1.       Understand and be able to accurately analyse Guests needs and offer all treatments expected of your grading level.

2.       Maintain a hygienic working environment (Nail Stations and Pedi Areas),

3.       Advise Guests on the appropriate treatment according to their needs to meet your minimum sales requirements (according to skills level).

4.       Advise Guests on the appropriate retail products for home care, to meet your minimum sales requirements (according to skills level).

5.       Actively upsell and cross sell treatments and retail products.

6.       Maintain and care for equipment and work tools entrusted to you.

7.       Prepare Mani Stations and Pedi Chairs for treatment BEFORE Guest arrives.

8.       Accurately restock your work station and equipment box when needed.

9.       Regularly attend and participate in the required training modules as per the Sorbet system.

10.   Always maintain a positive, friendly and empathetic relationship with all Guests.

11.   Assist from time to time in additional general operational work, as required by the franchisee or franchisor (i.e. leaning of communal areas, stock takes)

12.   Flexibility with shift times to accommodate Talk Shows and Training needs from time to time, as required by the company.

 

Behavioural/Group Responsibilities:

·         Passionate Service – First and foremost focusses on serving the needs of our Guests

·         Selfless Community – Actively works to better the environment for her/his team, rather than focusing only on individual needs.

·         Servant Leadership – Actively focuses on “serving” her/his Guests and fellow Citizens.

·         Unwavering Integrity – Is honest in all her/his dealings in the community.

·         Individual Growth – Actively works to better her/ his skills.

 

Key Competencies:

·         Accredited Mani, Pedi and Nail Care Diplomas.

·         Able to accurately analyse and prescribe the correct treatments and home care products.

·         Customer Focused.

·         Punctual.

·         Good communications skills (spoken, written and telephonic).

·         Organised and systematic.